Returns & Exchanges

At La Sienna Couture, we want you to be completely enamored with your purchase, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. If your selection isn't the perfect fit for your wardrobe, our streamlined process ensures a quick exchange or full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing